Built for regulated financial services

Secure by design. Compliant by default. Trusted at scale.

Chickpea is purpose-built to meet the security, privacy, and regulatory requirements of modern financial services organisations.

Our platform is designed to ensure that client data is handled securely, communication is fully auditable, and regulatory obligations are consistently met at scale.

Secure Data Architecture

Chickpea operates a secure, API-driven architecture designed to minimise data exposure and maximise control.

No persistent storage of sensitive client data (no PII storage model)

Data processed securely at the point of video generation

Integration with existing CRM and data systems without duplication

Full alignment with enterprise data governance frameworks

Ensuring data minimisation, control, and security by design

Audit Logging & Evidence

Every interaction is captured to create a complete, auditable record of communication and engagement.

Timestamped delivery and access logs

Video engagement and completion tracking

Client interaction data (e.g. responses, actions taken)

Download and content access tracking

Providing defensible audit trails for regulatory and compliance requirements

Consent & Data Control

Chickpea supports robust consent capture and data governance processes.

Integration with existing consent frameworks

Ability to capture and record client interactions and acknowledgements

Transparent tracking of engagement and responses

Supporting Consumer Duty and client outcome requirements

Regulatory Alignment

The platform is aligned to key regulatory frameworks, including:

FCA Consumer Duty requirements (clarity, understanding, outcomes)

GDPR and CCPA data protection standards

Internal compliance and governance processes

Enabling firms to move from assumed compliance → evidenced compliance

Enterprise Security & Certifications

Chickpea is built to enterprise security standards:

Cyber Essentials Plus certified

Secure cloud infrastructure and encryption protocols

Controlled access and role-based permissions

Ongoing monitoring and security best practices

Ensuring robust protection across all systems and workflows

The result

Secure. Compliant. Auditable. By design.

Transform Enterprise Communications

Transform enterprise communications into a measurable, scalable growth engine that increases engagement, proves understanding and delivers measurable commercial outcomes.

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Communication delivered. Understanding is proven. Outcomes measured.