Client Understanding & Consumer Duty Evidence - Chickpea
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Client understanding & Consumer Duty evidence

Chickpea captures structured, real-time engagement data that can be used to evidence Consumer Duty outcomes and support regulatory requirements.

This includes

Full client response and feedback framework
Engagement and response rates across client segments
Sample outputs demonstrating client understanding
Audit-ready evidence aligned to Consumer Duty requirements
Real-time reporting dashboards for advisers and firms
Chickpea analytics dashboard on a laptop
Chickpea analytics dashboard
The outcome
This creates a defensible, data-driven record of client communication and understanding, enabling firms to move from assumed compliance to evidenced outcomes.

Transform Enterprise Communications

Transform enterprise communications into a measurable, scalable growth engine that increases engagement, proves understanding and delivers measurable commercial outcomes.

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Communication delivered. Understanding is proven. Outcomes measured.