Chickpea captures structured, real-time engagement data that can be used to evidence Consumer Duty outcomes and support regulatory requirements.
This includes
Full client response and feedback framework
Engagement and response rates across client segments
Sample outputs demonstrating client understanding
Audit-ready evidence aligned to Consumer Duty requirements
Real-time reporting dashboards for advisers and firms
The outcome
This creates a defensible, data-driven record of client communication and understanding, enabling firms to move from assumed compliance to evidenced outcomes.
Transform Enterprise Communications
Transform enterprise communications into a measurable, scalable growth engine that increases engagement, proves understanding and delivers measurable commercial outcomes.